In the Bridge tool, users can be managed from the settings page. In order to add or remove users you must have Admin level access. Below you'll learn the difference between access levels, roles, how to add, remove & update your users. 

 

Bridge Access Levels Definied

• Admin - Can add or remove users for all store locations 
• Manager - Only relevant if you're also subscribed to Headset Retailer
• User - Report/Dashboard access only, no user mangement

 

Bridge Roles Defined

Both Admin & User roles my also be granted Bridge Connections Manager permissions allowing them to send & accept retailer connection requests. Only users with Bridge Connections Manager selected may add stores to the subscription. 

 

Adding New Users: 

1. Click on your initials in the lower left corner of the screen.

2. Select 'Settings.' 

 

3. From your settings page, click on 'Manage Users'

4. Once you're on the 'Manage Users' page, you can invite a user by clicking on the 'Invite User' button. 

 

5. Fill in your users Full Name, Email Title. Select access Level (Admin or User) and if applicable check the Bridge Connetions Manager role.

6. Select 'Apply' to create the user account. 

7. Your new user will receive an email from [email protected] to finish setting up their account. They must accept the invite within 24hrs. 

 

Updating User Permissions & User details

1. Follow steps 1-3 above to navigate to 'Manage Users'

2. Click on the User Name to open the 'Update User' pop-up

3. Make your updates to Name, Title, Access Level or Role. Note: Email address is associated to your login & can only be updated by deleting an exisitng user & creating a new one via the steps above. 

5. Select 'Apply' to apply changes

 

 

Removing Users

1. Select the X at the far right of the User's row

2. Confirm your change by pressing 'OK' in the pop up